We are proud to promote Kalyn Falk’s new book: Kalyn Falk (married to FS Partner David Falk) throws open the doors into the world they share with their autistic son, Noah. While she is frank about experiencing the darkness of grief and worry, her story is remarkable for exposing the laughter, the deep connection with… Read more →
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Preparing for that difficult conversation
In this short video, British mediator Aled Davis helps us assess whether that difficult conversation is worth having or whether we should “let sleeping dogs lie”. He suggests three screens to think about when trying to decide if we should let it go or courageously risk that difficult conversation: 1. Pay attention to your… Read more →
The season for courageous conversations
In the run up to the holidays, stresses seem to sometimes get the better of us. Conflicts at work tend to build as the winter months set in. Tensions at home can become increasingly strained with the pressure and stresses of the season. Extended family gatherings with their complex dynamics are just around the corner…. Read more →
The potential of mediation to transform patient care
Last January, an innovative mediation program was launched at the Evelina Children’s Hospital (London, UK) to support families and health professionals where there is disagreement, tension and anger surrounding a child’s medical care. A breakdown in the relationship between family and care team can seriously affect the confidence and wellbeing of the health professionals involved…. Read more →
On-the-job conflict costing Manitoba workplaces $39 million a year
Just about every workplace has to deal with gossip and in-fighting at some point. When management refuses to deal with conflict in the workplace, companies suffer from plunging morale and productivity that can cost thousands of dollars a day. “If a business allows conflict to persist, it can create a real toxic environment,” said David… Read more →
Dan Pink on motivation at work
Yes, money can be a motivator, says Dan Pink – we need to pay people enough to take the issue of money off the table. The 3 key factors that lead to better employee performance and personal satisfaction: 1. Autonomy (our desire to be self directed in what we do) 2. Mastery (our urge to… Read more →