Understanding your disagreement, i.e. what the disagreement is really about, is just the first step to resolution. Diagnosing your disagreement is about uncovering what is really important to you regarding the issue in contention. Once you can articulate your underlying needs, fears, wants, concerns, hopes, etc. you will likely be much more successful in coming… Read more →
positions and interests
Diagnosing a disagreement
What is surface disagreement, jagged peaks of icebergs facing off with each other, beneath may be joined when we have eyes to see. –Tilden Edwards One of the keys to conflict resolution, especially in complex disagreements, is the identification of the interests of each party. Shifting from positions to interests is crucial for… Read more →