The season for courageous conversations
December 12, 2013
In the run up to the holidays, stresses seem to sometimes get the better of us. Conflicts at work tend to build as the winter months set in. Tensions at home can become increasingly strained with the pressure and stresses of the season. Extended family gatherings with their co…
What is empathy?
December 11, 2013
What is empathy and why is it different that sympathy? Brene Brown on why connection is the only thing that can help hurting people feel better: http://www.youtube.com/watch?v=1Evwgu369Jw
The potential of mediation to transform patient care
December 10, 2013
Last January, an innovative mediation program was launched at the Evelina Children’s Hospital (London, UK) to support families and health professionals where there is disagreement, tension and anger surrounding a child’s medical care. A breakdown in the relationship betwee…
This is water
December 9, 2013
I recently came across the late David Foster Wallace’s 2005 commencement address to the graduating class of Kenyon College. His compelling advice to those young adults about the “daily grind” issues a challenge to each of us, every day. He says: “Learning how to think” really me…
The conflict cycle
December 6, 2013
Real freedom is the ability to pause between a stimulus and a response and, in that pause, choose. – Rolo May Conflict is a natural and inevitable part of life. It is primarily our actions and reactions to these challenges that determine whether the situation will hav…
On-the-job conflict costing Manitoba workplaces $39 million a year
December 4, 2013
Just about every workplace has to deal with gossip and in-fighting at some point. When management refuses to deal with conflict in the workplace, companies suffer from plunging morale and productivity that can cost thousands of dollars a day. “If a business allows conflict to per…
Dan Pink on motivation at work
November 27, 2013
Yes, money can be a motivator, says Dan Pink – we need to pay people enough to take the issue of money off the table. The 3 key factors that lead to better employee performance and personal satisfaction: 1. Autonomy (our desire to be self directed in what we do) 2. Mastery (our…
Dave Dyck’s bold idea on Education in Manitoba
November 6, 2013
This is old, but it’s still bold. Shot last year at a Winnipeg Chamber event.
Addressing Workplace Conflict: Leadership Series
November 5, 2013
Interested in developing the capacity of your leadership team? Do you need your managers and supervisors to be more proactive about performance management issues and addressing team tensions? This workshop series functions both as a team development and skill building opportuni…
Don’t believe everything you think
June 12, 2013
A few years ago, Dave wrote an article about managing interpersonal conflict after reflecting on both his personal experiences and the experiences of his clients. We continue to get regular requests for this article; people continue resonate with challenge of managing internal…