Choices in Conflict
December 3, 2015
By Janine Hogue Sansregret In the first chapter of Pema Chӧdrӧn’s” Taking the Leap” she describes a story that was widely distributed after 911. “A Native American grandfather was speaking to his grandson about violence and cruelty in the world and how it comes about. He said it…
High-Performance Expectations: Five Ways to Protect Your Training Investments
November 19, 2015
By Sandy K Harder I recently read a thought-provoking and very practical book entitled The Heart of Coaching: Using Transformational Coaching to Create a High-Performance Coaching Culture by Thomas G. Crane (2012). It was especially interesting for me to read it with both of my p…
The Five Reality-Based Rules of the Workplace
November 5, 2015
By Louise Pelleiter I attended a workshop in the Spring where the presenter (Cy Wakeman) suggested that people are the masters of their own misery in the workplace. That drew me in immediately because I often work with people who are unhappy and feel helpless with the never-endin…
Three Insider Tips for Investing in Trust
October 22, 2015
By David Falk, MA Have you ever considered that the trust others have in you can fluctuate like investments on the stock market? Or that, like an investor, it is wise to work at managing your portfolio of trust, ensuring that you have a good mix of investments that can improve th…
Let’s go for a walk
October 9, 2015
By David Dyck “He grew up without my influence and I grew up without his.” These words from Richard Wagamese have been echoing in my head ever since I heard them 6 weeks ago. Wagamese, conducting a radio interview about his latest novel, Medicine Walk, was describing how the them…
When conflict hits close to home
February 9, 2015
My son came up for breakfast in the morning and the first thing he said before I even had chance to look up from the newspaper was, “Don’t be mad”. I looked up to see that he had a swollen black eye and a very swollen, slightly out-of-joint, nose. He had gone to a party the night…
FAQ: A Primer in Conflict Resolution
October 9, 2014
What is conflict? Conflict = differences + tension. In my 20 years of work and study in the field, this is the simplest and most useful definition of conflict I have come across. This definition suggests that any time you are experiencing a difference with another person (or gr…
Introducing our 2014/15 leadership development seminar series
September 18, 2014
Facilitated Solutions is proud to launch its new leadership development seminar series in Winnipeg, Manitoba! This series is designed to help managers and supervisors develop their leadership capacity to effectively prevent, manage and resolve conflict at work. The series consist…
Leading Toward Health Group Dynamics (Part 3 of 3)
July 30, 2014
From “Us and Them” to “We”: Leading Toward Healthy Group Dynamics By David Dyck C) What Can You Do? i) Know Yourself, Know Your Team: On boarding an airplane the flight attendants advise passengers to don their own oxygen masks before helping others. In the same way we must first…
Leading Toward Healthy Group Dynamics (Part 2 of 3)
June 24, 2014
From “Us and Them” to “We”: Leading Toward Healthy Group Dynamics By David Dyck B) Understanding Conflict Escalation and Change: Group conflicts and the escalation pattern that takes us from “we” to “us and them” develops in a predictable four-stage pattern[1]: i) Shared Problem-…