Unburden yourself through forgiveness
March 9, 2017
Authored by: Louise Pelletier I recently attended an advanced training session on Forgiveness and Reconciliation in Mediation with Kenneth Cloke. In the mediation world, Ken is known as a guru so I was fairly confident that the sessions would be valuable. If I can walk away with…
Positional and Relational Authority
February 24, 2017
While title and position are an important source of authority, leaders must also develop relational authority to be able to develop and maintain an engaged, accountable, and resilient team. When healthy positional and relational authority are in place, teams work with their leade…
Michael Labun
February 22, 2017
For over 15 years, Michael Labun has used his background and experiences as an HR professional to help organizations deal with conflict. Michael’s mediation history includes workplace, customer/vendor, family, community, faith community and victim/offender disputes. Michael has w…
The Rule of the 4 F’s in Action
November 22, 2016
Authored by David Falk Early in my career as a mediator I was taught the rule of the 4F’s – Feelings First, Facts Follow. This rule is intended to guide listeners to first listen to the heart, to how someone is feeling, to the impact of events, before appealing to their head and…
Trust is a Verb
April 21, 2016
As a mediator, trust is an important value that comes up in every single situation that I have been involved in. Not surprising really. Relationships matter to people. Trust brings us into a deeper connection with each other. The nature of my work as a mediator is that I’…
So You Want to Build Resilience? Answers to 2 Popular Questions
April 7, 2016
By Shannon Gander You know what I love about resilience? We all have it and we can all build more of it. To state the obvious – people are resilient! I continually get to witness the resilience in the people I meet, whether I am working with a group on building personal o…
Gossip: Unblocking the dammed communication
February 19, 2016
By David Falk It is that time of year where some of us need to keep a look out for icicles and other indicators that we may have ice dams forming on our roofs. If not addressed, a simple ice dam can do significant damage as it blocks the melt water from flowing off the roof, ca…
Taking Off Our Armour: Vulnerability as Core Leadership Skill
January 25, 2016
By Dave Dyck In his book, Becoming Human, Jean Vanier proposes that in order to grow into the mature, whole, wise and therefore productive individuals, families, workplaces, and societies that we aspire to be, we must – paradoxically – move towards our struggles, our immat…
Be It Resolved…
January 4, 2016
By Eleanor Moore Ahh, 2016, the wonderful promise of “new” in the starting of another year. I’ve toyed with resolutions in the past. But I kind of resented the manufactured feel of making New Year’s resolutions. It just felt so forced. You know, the idea that you have to come up…
Tell Them Why
December 17, 2015
By Shannon Gander When we are facilitating team renewal sessions, we always work from a strengths-based approach. Meaning, first we want to highlight what is going well, what works, and what the team is proud of (because there is good stuff happening in every organization…