Why I Don’t Proclaim Neutrality or Impartiality as a Mediator
August 16, 2019
By David Dyck, from Facilitated Solutions’ Family Mediation Basics Training Manual. From our perspective, the role of the mediator is not best understood in terms of impartiality or neutrality. These words are at best inadequate and at worst quite inaccurate in our view. With r…
How my Walkman Changed my Life
July 5, 2019
I recently stumbled across the headlines that celebrated the 40th birthday of the Sony Walkman. This news makes me feel incredibly old, no doubt. I was, at the same time, reminded with a jolt of how impactful this little revolutionary device was for me. As a teenager, of course….
How to Broach the Idea of Mediation (without scaring off your staff!)
April 12, 2019
I often hear leaders bemoan the fact that their employees are simply not willing to engage in mediation as an option for addressing difficult workplace dynamics. That the door is closed before it has even properly been opened. The idea of mediation can be extremely anxiety-…
12 Things You May Not Know About Facilitated Solutions
April 3, 2019
Facilitated Solutions began in 2002 as a small consortium of independent workplace mediators who shared both a vision and an operational structure. In 2019, we are a thriving collaborative partnership of practitioners, actively working together to leverage the wisdom of our team…
Fundamental Attribution Error
April 1, 2019
Social Discipline Window
March 25, 2019
https://www.youtube.com/watch?v=ryUC37xMGzg
Perceptions Matter
January 9, 2019
In the last year I’ve fielded more inquiries for workplace investigation processes than I can count. I think it’s the influence of #MeToo. I am hopeful there’s been a shift in our collective willingness to remain the silent witness, the “innocent” bystander. I do find it curious,…
It can be our strengths not our weaknesses that often get us into trouble…
April 10, 2018
Take a look at this chart below and pick one or two archetypes that best describes you. You may find a little bit of yourself in all four, try your best to pick one or two that stands out. Excellent. Now, take a look at this second chart: When we are a…
Ferdinand: An Unexpected Learning
February 6, 2018
This past Friday was a “no school” day, so I booked the afternoon off and took my son Noah out to a movie. Now Noah is a delightful 19-year-old on the autism spectrum who is into animated movies in a big way. I am talking about watching them 100’s of times. The amount of Toy Stor…
Differences + Tension
January 26, 2018
Defining Conflict “One of my colleagues (Dave Dyck) likes to say that conflict is ‘differences plus tension’. (I like to say it now, too.) Think about this. If we accept this basic idea, how might that change things?” Communication & Conflict An interesting online dial…