Several weeks ago I wrote about what makes an organizational leader effective in managing conflict. In that original post, I suggested that if all managers were well equipped to lead meetings, coach employees to resolve issues directly with each other and informally mediate tensions between staff when necessary, our company’s work would dry up. I recently realized that… Read more →
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Eric’s Baby Girl!
Many congratulations to FS Partner Eric Stutzman and his family on the birth of his baby girl, born yesterday – a whole month early! Mama and baby are doing well. Wishing you all the best as you embrace the adventure of getting to know each other!
I’m Sorry
A colleague of mine often says that apologizing is a skill, and I think she’s right – people need to learn and practice how to do it well. Apologizing is not something that comes easily or naturally to us human creatures. Part of this is because it’s just plain difficult to acknowledge when we’ve misstepped or hurt… Read more →
Working with Strong Emotion: Django in the Workplace? – Part I
My massage therapist is a former professional hockey player. Well, almost professional. He played Junior hockey and had a try out with the Winnipeg Jets some 20 years ago. Recently, he told me some great Teemu Selanne stories from the training camp they attended together. This was before my guy got cut and Teemu went… Read more →
An Ounce of Prevention
Recently I was talking with Adrian, one of my FS Partners, about some of the themes we see in our work. We quickly realized that if all managers and organizational leaders were able to do these 3 things, our firm would go out of business: 1. Lead effective meetings, 2. Coach employees to resolve their own tensions… Read more →
Congratulations WCB!
Congratulations to Workers Compensation Board of Manitoba for being selected (again) as one of Canada’s best diversity employers. The competition recognized 50 organizations across Canada that led the nation in creating diverse and inclusive workplaces. See the full employer review here.