Recently I fielded a call from an HR manager who was contacting me because the outcome of a workplace investigation recommended mediation. This is actually not that unusual. Workplace investigators (both internal HR specialists and external consultants) commonly recommend mediation after a respectful workplace or harassment complaint has been filed, investigated and determined. There is often a… Read more →
Relationships
Unburden yourself through forgiveness
Authored by: Louise Pelletier I recently attended an advanced training session on Forgiveness and Reconciliation in Mediation with Kenneth Cloke. In the mediation world, Ken is known as a guru so I was fairly confident that the sessions would be valuable. If I can walk away with one ‘nugget’ of information that is going to… Read more →
Positional and Relational Authority
While title and position are an important source of authority, leaders must also develop relational authority to be able to develop and maintain an engaged, accountable, and resilient team. When healthy positional and relational authority are in place, teams work with their leaders, rally around the purpose of their work, and accountability flows naturally. Without… Read more →
Introducing our 2014/15 leadership development seminar series
Facilitated Solutions is proud to launch its new leadership development seminar series in Winnipeg, Manitoba! This series is designed to help managers and supervisors develop their leadership capacity to effectively prevent, manage and resolve conflict at work. The series consists of monthly half-day leadership development sessions running from November 2014 – May 2015. While the… Read more →
Leading Toward Healthy Group Dynamics (Part 1 of 3)
From “Us & Them” to “We”: Leading Toward Healthy Group Dynamics By David Dyck A) The Challenge Identified: Conflict among team members is inevitable in any group setting. Put people together long enough and there will eventually be friction of some kind. In fact, if work groups are not aware of or processing tension of… Read more →
What to do about conflict in sport?
Conflict in amateur sports is on everyone’s minds these days. New stories and video clips of escalating tensions between hockey parents, coaches and refs are popping up every few days. Conversations about Saturday’s on-ice conflict at the Southdale arena speculate: Who is at fault? Who is the victim? What is Hockey Manitoba’s role? How will… Read more →