I often hear leaders bemoan the fact that their employees are simply not willing to engage in mediation as an option for addressing difficult workplace dynamics. That the door is closed before it has even properly been opened. The idea of mediation can be extremely anxiety-provoking – especially when past conversations have been difficult and when… Read more →
Relationships
Social Discipline Window
10 Actions for Peace
With the year wrapping up and the holiday season well nigh, I have found myself falling prey to getting caught up in the “busy”. I know better too! Worrying about “all the things that need to be done” is a trap I set for myself and takes away from enjoying the time spent in… Read more →
Big Ears, Big Heart
The biggest communication problem is that we do not listen to understand. We listen to reply. (Unknown) … Read more →
Leveraging HR Partnerships to Optimize Organizational Health: Best Practices in Conflict Management
The call was like many others that our mediation firm has received over the years. A Senior HR leader was calling about a particular department that had been experiencing acute tensions on the team. What had initially started as interpersonal strain between a manager and a few staff had proliferated over time and was… Read more →
Let Them Fight
13 years ago, I took my second son, then a newborn, to the office to meet my coworkers. I will never forget how ecstatic one of my colleagues was at the news we had two little boys. Boys are the best, Adrian exclaims. His eyes dance with life. They will grow up to be… Read more →