Facilitated Solutions is offering in-person (physically distanced) Basic Mediation Skills Training from Sept 21-23. Are you the kind of person who finds themselves helping others resolve their conflicts? Do the dynamics of interpersonal communication spark your curiosity? Could having some training in third-party conflict resolution skills improve your employment or professional opportunities? If you’ve said “yes” to any of the above questions, then you’ll want to register for the upcoming Mediation Skills 1 training program.
Mediation
How to Broach the Idea of Mediation (without scaring off your staff!)
I often hear leaders bemoan the fact that their employees are simply not willing to engage in mediation as an option for addressing difficult workplace dynamics. That the door is closed before it has even properly been opened. The idea of mediation can be extremely anxiety-provoking – especially when past conversations have been difficult and when… Read more →
Leveraging HR Partnerships to Optimize Organizational Health: Best Practices in Conflict Management
The call was like many others that our mediation firm has received over the years. A Senior HR leader was calling about a particular department that had been experiencing acute tensions on the team. What had initially started as interpersonal strain between a manager and a few staff had proliferated over time and was… Read more →
Where Does Mediation Fit in a Workplace Complaint Process? 4 Considerations
Recently I fielded a call from an HR manager who was contacting me because the outcome of a workplace investigation recommended mediation. This is actually not that unusual. Workplace investigators (both internal HR specialists and external consultants) commonly recommend mediation after a respectful workplace or harassment complaint has been filed, investigated and determined. There is often a… Read more →
Unburden yourself through forgiveness
Authored by: Louise Pelletier I recently attended an advanced training session on Forgiveness and Reconciliation in Mediation with Kenneth Cloke. In the mediation world, Ken is known as a guru so I was fairly confident that the sessions would be valuable. If I can walk away with one ‘nugget’ of information that is going to… Read more →
Dave Dyck’s bold idea on Education in Manitoba
This is old, but it’s still bold. Shot last year at a Winnipeg Chamber event.