The call was like many others that our mediation firm has received over the years. A Senior HR leader was calling about a particular department that had been experiencing acute tensions on the team. What had initially started as interpersonal strain between a manager and a few staff had proliferated over time and was… Read more →
Conflict Management
Leveraging HR Partnerships to Optimize Organizational Health: Best Practices in Conflict Management
Let Them Fight
13 years ago, I took my second son, then a newborn, to the office to meet my coworkers. I will never forget how ecstatic one of my colleagues was at the news we had two little boys. Boys are the best, Adrian exclaims. His eyes dance with life. They will grow up to be… Read more →
Where Does Mediation Fit in a Workplace Complaint Process? 4 Considerations
Recently I fielded a call from an HR manager who was contacting me because the outcome of a workplace investigation recommended mediation. This is actually not that unusual. Workplace investigators (both internal HR specialists and external consultants) commonly recommend mediation after a respectful workplace or harassment complaint has been filed, investigated and determined. There is often a… Read more →
Gossip: Unblocking the dammed communication
By David Falk It is that time of year where some of us need to keep a look out for icicles and other indicators that we may have ice dams forming on our roofs. If not addressed, a simple ice dam can do significant damage as it blocks the melt water from flowing off… Read more →
Introducing our 2014/15 leadership development seminar series
Facilitated Solutions is proud to launch its new leadership development seminar series in Winnipeg, Manitoba! This series is designed to help managers and supervisors develop their leadership capacity to effectively prevent, manage and resolve conflict at work. The series consists of monthly half-day leadership development sessions running from November 2014 – May 2015. While the… Read more →