Authored by: Louise Pelletier I recently attended an advanced training session on Forgiveness and Reconciliation in Mediation with Kenneth Cloke. In the mediation world, Ken is known as a guru so I was fairly confident that the sessions would be valuable. If I can walk away with one ‘nugget’ of information that is going to… Read more →
Conflict
Gossip: Unblocking the dammed communication
By David Falk It is that time of year where some of us need to keep a look out for icicles and other indicators that we may have ice dams forming on our roofs. If not addressed, a simple ice dam can do significant damage as it blocks the melt water from flowing off… Read more →
When conflict hits close to home
My son came up for breakfast in the morning and the first thing he said before I even had chance to look up from the newspaper was, “Don’t be mad”. I looked up to see that he had a swollen black eye and a very swollen, slightly out-of-joint, nose. He had gone to a party the… Read more →
FAQ: A Primer in Conflict Resolution
What is conflict? Conflict = differences + tension. In my 20 years of work and study in the field, this is the simplest and most useful definition of conflict I have come across. This definition suggests that any time you are experiencing a difference with another person (or group) and that difference is accompanied by… Read more →
Introducing our 2014/15 leadership development seminar series
Facilitated Solutions is proud to launch its new leadership development seminar series in Winnipeg, Manitoba! This series is designed to help managers and supervisors develop their leadership capacity to effectively prevent, manage and resolve conflict at work. The series consists of monthly half-day leadership development sessions running from November 2014 – May 2015. While the… Read more →
Leading Toward Healthy Group Dynamics (Part 2 of 3)
From “Us and Them” to “We”: Leading Toward Healthy Group Dynamics By David Dyck B) Understanding Conflict Escalation and Change: Group conflicts and the escalation pattern that takes us from “we” to “us and them” develops in a predictable four-stage pattern[1]: i) Shared Problem-Solving (i.e. mutuality; goal is to solve the problem): Most of us have been… Read more →