Part One of Three: Resonant Leadership and Mindfulness Author: Eleanor Moore So how do qualities like mindfulness, hope and compassion factor in to Leadership? Why should we, or the organizations we work with, care if the leader is benevolent as long as they operate in a fair, even, consistent manner and get results? In their excellent… Read more →
Unburden yourself through forgiveness
Authored by: Louise Pelletier I recently attended an advanced training session on Forgiveness and Reconciliation in Mediation with Kenneth Cloke. In the mediation world, Ken is known as a guru so I was fairly confident that the sessions would be valuable. If I can walk away with one ‘nugget’ of information that is going to… Read more →
Positional and Relational Authority
While title and position are an important source of authority, leaders must also develop relational authority to be able to develop and maintain an engaged, accountable, and resilient team. When healthy positional and relational authority are in place, teams work with their leaders, rally around the purpose of their work, and accountability flows naturally. Without… Read more →
Michael Labun
For over 15 years, Michael Labun has used his background and experiences as an HR professional to help organizations deal with conflict. Michael’s mediation history includes workplace, customer/vendor, family, community, faith community and victim/offender disputes. Michael has worked with everything from small not-for-profits to public sector departments to large multi-national corporations. He has written curricula for… Read more →
The Rule of the 4 F’s in Action
Authored by David Falk Early in my career as a mediator I was taught the rule of the 4F’s – Feelings First, Facts Follow. This rule is intended to guide listeners to first listen to the heart, to how someone is feeling, to the impact of events, before appealing to their head and negotiating the… Read more →
Trust is a Verb
As a mediator, trust is an important value that comes up in every single situation that I have been involved in. Not surprising really. Relationships matter to people. Trust brings us into a deeper connection with each other. The nature of my work as a mediator is that I’m showing up because there has… Read more →