“In 2018 I had the opportunity to see first-hand the talent and experience that Facilitated Solutions can bring to the table using various methods to lessen the conflict and tension among a team of professionals. Having spent 25 years of my career in Municipal Government, I have worked with some very talented facilitators but working with Sandy Koop Harder and David Dyck has been by far the most impressive experience I have witnessed thus far. Keep in mind, it will always be up to the parties to reduce conflict but having two very experienced, expert conflict resolution facilitators guiding the process with integrity and honesty can only add benefit to the success of your efforts.“
“I am happy to report that our team is now on the same page, both in how we see the situation as well as expressing an appreciation of Facilitated Solutions for teaching us how to improve personally thus enabling us to lead ourselves out of the mess we were in. I appreciate your work with us. It was a significant commitment but you’re right, leaders have to lead. I would like you to also know that I am leveraging the lessons learned this summer to other situations. The other team I manage has a very different personality than this one and I believe I have been making very good progress here in creating an atmosphere and trust and respect. The staff here won’t realize it but they owe you some gratitude as well.“
“Dave was a great practitioner of the material, diversifying his delivery and making it a comfortable, fun and engaging learning environment - essential to a great workshop/session/course.“
“Very engaging presentation. Well-paced and good balance of staying 'on-task' and yet freedom to deal with the work issues that arise in terms of the needs/wants of the group. I got everything I asked for in this training! Staff provided me with very positive feedback about the two days. This was a great use of our time.“
“You are excellent… Tons of knowledge and really appreciated your 'real' style - very engaging and learned a lot from you.“
“Thank You - I know how much of the success of these kinds of initiatives turns on the mediators, and it has been and continues to be our pleasure to work with Facilitated Solutions, and you in particular. The feedback we have received through this has been very positive.“
“We both learned a lot about ourselves and each other that day. I also feel I learned how to communicate better with other people in my life! Thank you!!“
“Again, I really want to thank you and your organization for what you did for me. The whole... issue was a horrible experience for me at a terrible time in my life and that chapter has been at least repaired and we have been able to move on from it. I don't know [her] personal opinion but I think she would probably be in agreement. I would recommend your services to anyone.“
“Thank you for your work. This detailed MOU indicates that a lot of good work went into this from all concerned. I am very pleased with this outcome. This gives us a very detailed framework to deal with things as they come up in the future.“
“What happened [in our session] seems like a miracle to me and right now I just want to enjoy the way it is going in the office. Thank you so much for all your help in this, for coaching me, affirming me, supporting me, questioning me, showing me new ways of relating and communicating... I very much believe in mediation.“